Honey Tales Africa Book 4: Wild and Wonderful

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R160,00

Book 4 of the Honey Tales series delves into the intricate world of animal families and their remarkable bonds.

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Young readers will learn about the nurturing and protective instincts of these creatures. Additionally, the book introduces children to the joy of understanding and appreciating the wonders of the natural world, from the mysteries of weather to the magic of rain, clouds, and thunderstorms. Join us for an exploration of the wild and wonderful side of nature that will leave your children both informed and inspired.

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Shipping Policy

Shipping Policy:

Thank you for choosing us for your book purchase. To ensure a smooth and efficient delivery process, please review our shipping policy below:

  1. **Carrier:**

We use the services of the Courier Guy for the delivery of your orders. They will deliver your books directly to your provided address.

  1. **Required Information:**

To facilitate a successful delivery, we require the following information:

   - Full delivery address (including any specific delivery instructions).

   - Cell phone number.

   - Email address.

  1. **Order Processing:**

Orders are typically dispatched within 24 hours of receiving proof of payment. Please ensure that you provide accurate payment details to avoid any delays in processing your order.

  1. **Delivery Time:**

The delivery time may vary based on your location, but we strive to get your order to you as quickly as possible. Once your order has been dispatched, you will receive a notification with tracking details, allowing you to monitor the progress of your delivery.

  1. **Shipping Charge:**

We charge a flat rate of R70 per order for shipping, regardless of the number of books ordered. This ensures simplicity and transparency in our pricing.

  1. **Multiple Shipments:**

If your order includes multiple items, they may be shipped separately to expedite the delivery process. You will be notified of any split shipments, and each shipment will have its own tracking information.

  1. **Confirmation and Tracking:**

Once your order is dispatched, you will receive an email confirmation along with the tracking details. This will enable you to track the status of your delivery in real-time.

  1. **Contact Information:**

If you have any questions or concerns regarding your order or the shipping process, please don't hesitate to contact our customer service team at honeytalesafrica@gmail.com or 083261073

We appreciate your business and are committed to providing you with a positive shopping experience. If you have any further inquiries or require additional assistance, feel free to reach out.

Happy reading!

Refund Policy

Refund Policy:

At Honey Tales Africa, we strive to provide you with quality books and an excellent shopping experience. While we have not encountered the need for refunds often, we understand that circumstances may arise. Please review our refund policy below:

  1. **Refund Eligibility:**

   We acknowledge that there might be situations where a refund is necessary. To be eligible for a refund, customers must provide a valid reason for their request.

  1. **Return Process:**

   If you find it necessary to request a refund, please follow these steps:

   - Contact our customer service team at honeytalesafrica@gmail.com or 0832610732 to initiate the refund process.

   - Clearly state the reason for the refund request.

  1. **Return of Books:**

   Upon approval of the refund, customers will be required to return the books to us. The return address and any specific instructions will be provided by our customer service team.

  1. **Validation of Reason:**

   We will carefully review the provided reason for the refund. If the reason is deemed valid, we will proceed with processing the refund.

  1. **Refund Method:**

   Refunds will be processed using the same method as the original payment. Please allow 5 business days for the refund to be reflected in your account.

  1. **Full Refund:**

   If the reason for the refund is found to be valid, we will refund the full purchase amount, including any applicable shipping charges.

  1. **Communication:**

   Throughout the refund process, we aim to maintain open communication with our customers. You will be notified of the status of your refund request at each stage.

  1. **Non-Refundable Items:**

   Certain items may be non-refundable due to hygiene reasons or other considerations. Please check the product description or contact our customer service team for clarification before making a purchase.

  1. **Contact Information:**

   If you have any questions or concerns regarding our refund policy or need assistance with the refund process, please contact our customer service team at honeytalesafrica@gmail.com or 0832610732.

We appreciate your understanding and cooperation. Our goal is to ensure your satisfaction with our products and services. If you have any further inquiries, feel free to reach out to us.

Happy reading!

Cancellation / Return / Exchange Policy

Cancellation/Returns/Exchange Policy:

At Honey Tales Africa, we value your satisfaction and aim to provide a hassle-free shopping experience. Please review our policy on order cancellations, returns, and exchanges:

  1. **Cancellation:**

   - Orders can be canceled within 24 hours of placement.

   - A full refund will be processed for canceled orders, unless the order has already been dispatched.

   - If the order has been dispatched, it is no longer eligible for cancellation.

  1. **Returns:**

   - Orders can be returned within 7 days of receiving the items.

   - Customers are responsible for the cost of return shipping.

   - To be eligible for a full refund, returned books must be in good condition.

   - "Good condition" implies that the books are undamaged, unmarked, and in their original packaging.

  1. **Exchange:**

   - Books can be exchanged within 7 days of receiving the order.

   - Customers are responsible for the cost of return shipping in the case of an exchange.

   - Exchanges are subject to availability. If the desired item is not in stock, a refund or store credit may be offered as an alternative.

  1. **Cancellation/Return/Exchange Process:**

   - To initiate a cancellation, return, or exchange, please contact our customer service team at honeytalesafrica@gmail.com or 0832610732.

   - Clearly state your order number and the reason for your request.

   - For returns and exchanges, you will be provided with the return address and any specific instructions.

  1. **Refund/Exchange Processing:**

   - Refunds for canceled orders will be processed using the same method as the original payment.

   - Refunds for returns will be issued upon inspection of the returned items and confirmation of their good condition.

   - Exchanges will be processed once the returned items are received and their condition is verified.

  1. **Contact Information:**

   - If you have any questions or concerns regarding our cancellation, return, or exchange policy, please contact our customer service team at honeytalesafrica@gmail.com or 0832610732.

We appreciate your understanding and cooperation. Our goal is to ensure your satisfaction with our products and services. If you have any further inquiries, feel free to reach out to us.

Happy reading!

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Honey Tales Africa Book 4: Wild and Wonderful
R160,00
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