Privacy Policy
At Crafters Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. By using Crafters Hub, you consent to the practices described in this policy.
1. Information We Collect
- Personal Information: When you register on Crafters Hub, we collect personal information such as your name, email address, and contact information.
- Seller Information: If you are a seller on Crafters Hub, we may collect additional information, including your store name and payment details for transactions.
- Listing Information: When you list products for sale on Crafters Hub, we collect details about those products, including images and descriptions.
- Transaction Information: We collect information related to your transactions on Crafters Hub, including purchase history, shipping addresses, and order details.
- Communication: We may collect and store any communication between you and Crafters Hub, including emails, chat logs, and support inquiries.
2. How We Use Your Information
We use your information for the following purposes:
- Providing Services: To facilitate the buying and selling of products on Crafters Hub, including processing payments, shipping, and order management.
- Communication: To send you transaction confirmations, updates, and important notices regarding your account or the platform.
- Improvement of Services: To analyze usage patterns, conduct research, and improve the quality of Crafters Hub.
- Customized Experience: To personalize your experience by showing you products that match your interests and shopping behavior.
- Security: To protect the integrity and security of the platform and your data.
3. Sharing of Information
- With Sellers: When you make a purchase, we share your information with the seller to fulfill the transaction.
- With Service Providers: We may share your information with third-party service providers who help us manage and improve our platform.
- Legal Compliance: We may disclose your information if required by law or in response to a legal request.
- Business Transfers: In the event of a merger, acquisition, or sale of Crafters Hub, your information may be transferred to the new entity.
4. Your Control Over Information
You have the right to access, correct, or delete your personal information. You can manage your account and communication preferences in your account settings.
5. Security
We take security measures to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Changes to the Privacy Policy
Crafters Hub may update this Privacy Policy from time to time. We will notify you of any changes, and your continued use of the platform constitutes acceptance of the revised policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@craftershub.co.za