Help and Assistance
- Why choose Crafters Hub?
- How to Register your Store?
- Uploading your Products
- Shipping Cost Setup
- How to request a withdrawal?
- There are no monthly subscription fees.
- A 13% commission is applied to sales (including PayFast fees).
- We are proudly South African and support local businesses.
- This is an online marketplace designed for crafters and makers.
- We have a passion for markets!
Registration:
- Complete the registration form by entering your email, store name, and password.
- Visit www.craftershub.co.za.
- Click on “Registration.”
- Click the register button at the bottom of the form. The system will automatically take you to your Store Setup Page.
- Click on the “Let’s go” button.
Store Setup:
- Complete the Store Set Up Page, including your store logo, banner, shop name, email, etc.
- Ensure you complete your shop description as it will display on your shop page.
- Click the “Continue” button.
Payment Details:
- Complete your bank details with the preferred payment method – always bank transfer.
- Provide your account name, account number, and bank name.
- Click the “Continue” button.
Policies:
- Complete your shipping policy, refund policy, and cancellation/refund or exchange policies.
- Click the “Continue” button.
Customer Support:
- Complete the information regarding support for customers, including contact details and essential email information.
- Click the “Continue” button.
SEO Setup:
- Complete the information regarding SEO setup.
- Click the blue question marks to get a description of SEO requirements.
- Click the “Continue” button.
Social Media:
- Only complete the part you use, for example, Facebook.
- Complete your store social media information.
- Add your social media links/handles.
- Click the “Continue” button.
Completion:
- Your store setup is complete.
- Click “Let’s go to the Dashboard.”
- Go to My Store – Dashboard.
- Click on the Payments tab.
- Select the order by ticking the circle in front of the order.
- Click the withdrawal button in the top right-hand corner.
- Click “Request” in the bottom right-hand corner.
- Go to Store Manager – Dashboard.
- Click on Settings on the left.
- Click on Shipping on the right.
- Tick enable Shipping.
- Complete your shipping time.
- Shipping Type – Choose shipping by Country.
- Shipping Type – Choose shipping by Country.
- Default Price – Add your courier.
- Cost here and click Save!
- Go to My Store – Dashboard.
- Click on the Payments tab.
- Select the order by ticking the circle in front of the order.
- Click the withdrawal button in the top right-hand corner.
- Click “Requesting” in the bottom right-hand corner.